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Credit Application
RMA Form
All Returns are Subject to 20% Re-stocking fee or $25 fee, whichever is greater.
Printable RMA form (Print, fill out and fax to 508-429-3007 attn Janice)
RMA Details:
To obtain a return authorization number, please fill out our RMA form.
UPDATED RMA POLICY as of December 17, 2009.
Choose one of the following formats:
- Online Form (fill out this form, and click submit)
- Printable RMA Form (print this out and fax back to us at 508-429-3007 attn: Janice)
- AOL IM: BlueStarRMA. Required Information: PO number, part number, Blue Star serial number and detailed reason for the return.
Once the Request is received - Blue Star Computer has 48 hours to respond to you with a RMA
All the Products carry a 60 days warranty unless otherwise specified
All Returns are Subject to 20% Re-Stocking fee of $25 fee, whichever is greater.
DEFECTIVE RETURNS:
- If you return product as "defective', and we test it as "good"; we will charge the restocking fee.
- Parts must be returned with freight prepaid the least expensive way, in appropriate packaging. No authorization will be given to return on Blue Star's account.
GOOD PRODUCT RETURNS: (i.e. wrong part ordered, part not needed, etc.)
- All Returns are Subject to 20% Re-stocking fee or $25 fee, whichever is greater.
- You have 10 working days from the day you received the product to request an RMA.
ALL PRODUCT RETURNS:
- Please make sure that your RMA number is visible on your return packaging.
- Parts must be returned with freight prepaid the least expensive way, in appropriate packaging. No authorization will be given to return on Blue Star's account.
- Once the RMA is received back to our warehouse, Blue Star Computer has 10 days to re-test and issue the refund.
Privacy Policy:
• This site is provided on an "As Is," "as Available" basis.
• Neither Blue Star Computer Corp. nor any of its affiliates, warrant that use of the site will be uninterrupted or error-free.
• Neither Blue Star Computer Corp. nor its associates warrant the accuracy, integrity or completeness of the content provided for sale on this site. Further, Blue Star Computer Corp. makes no representation that content provided on the site is applicable or appropriate for use in locations outside of the United States.
• Blue Star Computer Corp. specifically disclaims warranties of any kind, either expressed or implied, including but not limited to warranties of title or implied warranties of merchantability, fitness for a particular purpose, or non-infringement, related to this site and any materials, data or information contained on this site. No oral advice or written information given by Blue Star Computer Corp., nor its associates, shall create a warranty.
• You expressly agree that use of this site is at your sole risk under no circumstances shall Blue Star Computer Corp. or its associates be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or inability to use the site, including but not limited to reliance by a user on any information obtained at this site, or that result from mistakes, omissions, interruptions, deletion of files or email, errors, defects, viruses, including, without limitation, computer "viruses", "worms", "bugs", delays in operation or transmission, or any failure of performance, whether or not resulting from acts of god, communications failure, theft, destruction or unauthorized access to Blue Star Computer Corp. records, programs or services.
• The foregoing limitation Of Liability shall apply whether in an action of contract, negligence or other tortuous action, even if an authorized representative of Blue Star Computer Corp. has been advised of or should have knowledge of the possibility of such damages.
• User hereby acknowledges that this paragraph shall apply to all content, merchandise and services available through this site.
• Because some states do not allow the exclusion or limitation of liability for consequential or incidental damages, in such states liability is limited to the fullest extent permitted by law.
• This site is created, operated and controlled by Blue Star Computer Corp. in the State of Massachusetts, United States of America. As such, the laws of the State of Massachusetts will govern these Terms of Service without giving effect to any principles or conflicts of laws.
• We reserve the right to make changes to the Site and these Terms of Service at any time by updating this posting. By using the Site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Service to which you are bound.
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