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Credit Application
Printable Credit Application
form
(Print, fill out and fax to 508-429-3007 attn AR)
RMA Details:
To obtain a return
authorization number, please fill out our RMA form.
UPDATED RMA POLICY as of December 1, 2010.
Blue
Star RMA Form (Print, fill out and fax to 508-429-3007 attn AR / Email to RMA@bluestarusa.com )
Save this document to
your computer. Complete this required fields, save the information, and
email the completed form to RMA@bluestarusa.com as an attachment.
You can also print the document, write in the required fields, and fax it back
to 508-429-3007.
All
returns are subject to a restocking fee of 20% or $25 - whichever is greater.
*** Once the Request is received, Blue Star has 48 hours to
respond with a RMA number. ***
DEFECTIVE RETURNS:
All products carry a 60
day warranty, unless otherwise specified by Blue Star. Blue Star cannot
issue an RMA for products with expired
warranties.
Once the RMA has been
issued, you have 10 (domestic) / 15 (international) business days to return the
defective part(s) to us.
If we do not receive
the parts within that time, the RMA becomes invalid and shipment will be
refused.
If you return product
as “defective” and we test it as “good”, we will charge the restocking fee.
Parts must be returned
with freight prepaid in appropriate packaging. No authorization will be given
to return on Blue Star’s account.
Any returns charged to Blue Star’s
account will be rebilled to the sender.
GOOD PRODUCT RETURNS:
“Good” returns are
those in which the wrong part is ordered, the part is not needed, etc.
You have 10 business
days from the date you received the product to request a RMA number.
Once the RMA has been
issued, you have 10 (domestic) / 15 (international) business days to return the
defective part(s) to us.
If we do not receive
the parts within that time, the RMA becomes invalid and shipment will be
refused.
Parts must be returned
with freight prepaid in appropriate packaging. No authorization will be given to
return on Blue Star’s account.
Any returns
charged to Blue Star’s account will be rebilled to the sender.
ALL PRODUCT RETURNS:
· Please make sure that your RMA number is
visible on your return packaging.
· Parts must be returned with freight prepaid in
appropriate packaging. No authorization will be given to return
on Blue Star’s
account. Any returns charged to Blue Star’s account will be rebilled to
the sender.
·
Please email tracking
information to rma@bluestarusa.com.
Once the RMA is received
in our warehouse, Blue Star has 10 days to test and issue the credit
memo / refund.
Privacy Policy:
• This site is provided
on an "As Is," "as Available" basis.
• Neither Blue Star
Computer Corp. nor any of its affiliates, warrant that use of the site will be
uninterrupted or error-free.
• Neither Blue Star
Computer Corp. nor its associates warrant the accuracy, integrity or
completeness of the content provided for sale on this site. Further, Blue Star
Computer Corp. makes no representation that content provided on the site is
applicable or appropriate for use in locations outside of the United States.
• Blue Star Computer
Corp. specifically disclaims warranties of any kind, either expressed or
implied, including but not limited to warranties of title or implied warranties
of merchantability, fitness for a particular purpose, or non-infringement,
related to this site and any materials, data or information contained on this
site. No oral advice or written information given by Blue Star Computer Corp.,
nor its associates, shall create a warranty.
• You expressly agree
that use of this site is at your sole risk under no circumstances shall Blue
Star Computer Corp. or its associates be liable for any direct, indirect,
incidental, special or consequential damages that result from the use of or
inability to use the site, including but not limited to reliance by a user on
any information obtained at this site, or that result from mistakes, omissions,
interruptions, deletion of files or email, errors, defects, viruses, including,
without limitation, computer "viruses", "worms",
"bugs", delays in operation or transmission, or any failure of performance,
whether or not resulting from acts of god, communications failure, theft,
destruction or unauthorized access to Blue Star Computer Corp. records,
programs or services.
• The foregoing
limitation Of Liability shall apply whether in an action of contract,
negligence or other tortuous action, even if an authorized representative of
Blue Star Computer Corp. has been advised of or should have knowledge of the
possibility of such damages.
• User hereby
acknowledges that this paragraph shall apply to all content, merchandise and
services available through this site.
• Because some states do
not allow the exclusion or limitation of liability for consequential or
incidental damages, in such states liability is limited to the fullest extent
permitted by law.
• This site is created,
operated and controlled by Blue Star Computer Corp. in the State of
Massachusetts, United States of America. As such, the laws of the State of
Massachusetts will govern these Terms of Service without giving effect to any
principles or conflicts of laws.
• We reserve the right
to make changes to the Site and these Terms of Service at any time by updating
this posting. By using the Site, you agree to be bound by any such revisions
and should therefore periodically visit this page to determine the then current
Terms of Service to which you are bound.
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